Concentra Corporate Office
Client Reviews on Concentra Corporate Office
Feedback:
Due to the negligence of Concentra's medical providers I was taken by ambulance to the hospital. I have tried to resolve this issue with Arthur Jimenez but he will no longer answer my calls or emails. I then reached out to the corporate team and they ignored me as well. This company claims they lost my medical records but signed documents for the paramedics when I was taken to the hospital. Concentra has by far the worst customer service, I would be ashamed to work for this company.
Feedback:
This is a SHADY Company!!!!! Employers use them for Workers Comp because they will do anything they tell them to do. Please get an attorney involve ,call your local state workers' comp and the Federal Trade Commission and file a complaint against this company, the doctor and the insurance adjuster. Before you arrive to Concentra, they have already talked to the insurance adjuster (s) and they are going to do whatever they tell them to do regarding your care. They don't care about your life!!! It's about Concentra pockets!!!! Don't be fooled!!!!!?
Feedback:
At concentra Decatur location. I arrived at 8:15am filled out paperwork and paid for service. I was told at 8:40am the person for my service is late and won't be in until 9:00am and there is one person ahead of me waiting on the same worker. Then receptionist said she had to back me out the system because they can't have "all that time going on the clock of me waiting." I stated, you will not do that let the time reflect the truth and she called the manager who stated," it is ok we will just write the time on the paperwork." Not please with the service or the wait. Not please that they wanted to change my wait time either.
Feedback:
They don’t call your employer when they are supposed to and they make you wait like if it was a DMV please DONT USE CONCENTRA !
Feedback:
2 hour wait 5 people in lobby when I showed up @ 3900 Paradise in Las Vegas. Was told to pay $20 to be seen. My in-network maximum out of pocket was met in February. Receptionist told me it would take longer while they verify with insurance. Shady if you can not read my benefits and see I have paid my maximum for benefit year Stay away!!!!!!My vision is getting worse I guess I will drive to the nearest ED/ER. If I injure myself or someone else maybe we can sue these jerks and get them off of Aetna's list of providers. This is absolutely absurd and disturbing that they are in health care.
Feedback:
I am currently here and have been waiting for an hour to do a physical they just recently informed me that the paper work my employer needed to send over was never sent?!?!? Why does it take an hour to tell me something that takes about 5 mins send, if that! Completely irritated and btw no one has called me yet and the 2nd person who got here after me was called. The other reviews are completely accurate...AVOID THIS CLINIC AT ALL COST!
Feedback:
Concentra in Chatsworth provided me with the most unprofessional and unpleasant healthcare experience ever. My employer sent me for a work-related injury. I waited for 1 1/2 hours in the waiting room - while in severe pain. Then I had to answer the same 20 questions twice - while in severe pain. Again 25 minutes of wait time for xrays. Two X-ray technicians were trying to figure out how to take correct xrays. I was asked to undress in front of them. During the X-ray procedure, I could hear them deliberating on how to proceed. After 2 1/2 hours, I was again waiting- all while in severe pain. By then I was feeling extremely dizzy, asking for water. I was told there were snacks but nobody brought anything.After 3 hours of waiting, I walked out - still in severe pain.If you have any other options, I would recommend to not use Concentra but a healthcare provider that actually provides care to patients.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
