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Last updated: February 1, 2019

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Top 10 401K Services

Best 401K Services - February 2019

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Financial Experience

Financial Experience

Consultancy

Consultancy

Ease of Access

Ease of Access

Communication

Communication

Service Offerings

Service Offerings

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders
1
1971
$5 million - $10 million
158
600,000+
90%
L
Rizzo & DiGiacco, Ralph Pontiac Honda, KB Advertising Specilaities, Canadaigua Emergancy Squad
100
100
100
100
100
100%
NC
Paychex, Inc. Paychex, Inc.
Talk to a Representative: 585-385-6666
Key Facts For Paychex, Inc.
  • Major Clients:
    Rizzo & DiGiacco, Ralph Pontiac Honda, K..
  • Year Founded:
    1971
  • Fulltime Employees:
    158
  • Active Clients:
    600,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    90%
  • Pricing:
    L
  • Website:
    www.paychex.com
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Reviews (3)
Negative Review 3 Reviews
moved to the flex system and it is the worst system possible. There is no customer service. asked to have someone in charge call back and never receive any calls. the new system is more like a beta system then something that has been completed. response time on any issue is not there. most of the people in the company are on the east coast so if you are on the west coast dont plan on having anyone respond to you until the next day if at all.
moved to the flex system and it is the worst system possible. There is no customer service. asked to have someone in charge call back and never receive any calls. the new system is more like a beta system then something that has been completed.…
Bob
Negative Review
Awful experience from implementation on, all talk. Can't wait to move to another vendor.
Promises made during the sales process were empty. The Flex product is sub par, errors appear for no reason. 415 limits were not programmed in, support staff is not knowledgeable and our service rep changed 5 times in a year. I can't say enough to…
Julie Smith
Negative Review
Horrible to do business with, no support, online services are constantly down
Support is negligible at best, online is constantly down. Do not receive call backs, no user support, no books to review options, etc.
Janice Meintzer

Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

Snap401k Snap401k
Talk to a Representative: 480-624-2500
Key Facts For Snap401k
  • Major Clients:
    T.Rowe Price, American Funds, Fidelity, ..
  • Year Founded:
    2007
  • Fulltime Employees:
    4
  • Active Clients:
    300+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    98%
  • Pricing:
    L
  • Website:
    secure.mysnap401k.com
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Reviews (0)
Positive 0% Write Review

 

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Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

ShareBuilder 401k ShareBuilder 401k
Talk to a Representative: 800-943-6108
Key Facts For ShareBuilder 401k
  • Major Clients:
    Available upon request.
  • Year Founded:
    2006
  • Fulltime Employees:
    363
  • Active Clients:
    1000+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    90%
  • Pricing:
    L
  • Website:
    sharebuilder401k.com
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Reviews (1)
Negative Review 1 Reviews
A lot better options are available. Only take for the employer contributions but beware.
The only way to go with this investment option is if your employer contributes. But beware, your employer is in control of the account and has the ability to change terms whenever they want. It took me 2 months to receive a distribution check after…
Will Mucha

Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

Fidelity Brokerage Services LLC Fidelity Brokerage Services LLC
Talk to a Representative: 866-418-5173
Key Facts For Fidelity Brokerage Services LLC
  • Major Clients:
    Confidential
  • Year Founded:
    1998
  • Fulltime Employees:
    3
  • Active Clients:
    300+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    90%
  • Pricing:
    L
  • Website:
    workplace.fidelity.com
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Reviews (0)
Positive 0% Write Review

 

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Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

Principal Financial Group Principal Financial Group
Talk to a Representative: 800-986-3343
Service Offerings:
Key Facts For Principal Financial Group
  • Major Clients:
    Cicero, IL, University of Iowa
  • Year Founded:
    1995
  • Fulltime Employees:
    156
  • Active Clients:
    1000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    95%
  • Pricing:
    M
  • Website:
    www.principal.com
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Reviews (0)
Positive 0% Write Review

 

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Neutral 0% Write Review

 

Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

Payroll Center Inc. Payroll Center Inc.
Talk to a Representative: 678-436-0111
Key Facts For Payroll Center Inc.
  • Major Clients:
    Confidential
  • Year Founded:
    1982
  • Fulltime Employees:
    85
  • Active Clients:
    105
  • Revenue:
    Under $250,000
  • Client Retention Rate:
    90%
  • Pricing:
    L
  • Website:
    www.payrollcenter.com
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Reviews (0)
Positive 0% Write Review

 

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Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

Intuit 401(k) Intuit 401(k)
Talk to a Representative: 800-446-8848
Key Facts For Intuit 401(k)
  • Major Clients:
    Confidential
  • Year Founded:
    1994
  • Fulltime Employees:
    4
  • Active Clients:
    100+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    98%
  • Pricing:
    L
  • Website:
    www.intuitbenefits.com
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Reviews (0)
Positive 0% Write Review

 

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Neutral 0% Write Review

 

Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

ADP ADP
Talk to a Representative: 800-225-5237
Key Facts For ADP
  • Major Clients:
    Available upon request.
  • Year Founded:
    1949
  • Fulltime Employees:
    5
  • Active Clients:
    10,000+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    95%
  • Pricing:
    L
  • Website:
    www.adp.com
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Reviews (0)
Positive 0% Write Review

 

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Neutral 0% Write Review

 

Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

Lowcost401k.com Lowcost401k.com
Talk to a Representative: 888-934-4015
Key Facts For Lowcost401k.com
  • Major Clients:
    Available upon request.
  • Year Founded:
    2007
  • Fulltime Employees:
    3
  • Active Clients:
    300+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    90%
  • Pricing:
    L
  • Website:
    www.lowcost401k.com
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Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

The Online 401(k) The Online 401(k)
Talk to a Representative: 855-401-7253
Key Facts For The Online 401(k)
  • Major Clients:
    Payroll Pros, LLC, FWD Partner (K)
  • Year Founded:
    1999
  • Fulltime Employees:
    4
  • Active Clients:
    300+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    93%
  • Pricing:
    L
  • Website:
    www.theonline401k.com
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Reviews (0)
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Negative 0% Write Review

 

Neutral 0% Write Review

 

Financial Experience

Consultancy

Ease of Access

Communication

Service Offerings

 
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