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Client Reviews on Principal Financial Group

    • 3.5
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Sri Rangaswamy Aug 21, 2019

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Most helpful critical review

0 people found the following review helpful

By L L Oct 21, 2019

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Feedback:

Hands down the absolute worst in customer service. It doesn’t matter which number you call, no one knows anything, can’t help you, they’ll just transfer you to department after department, all with extensive wake times. Literally spending hours on the phone with no answer in sight. Very exhausting and upsetting to have no result.

Feedback:

Great Job by Mrs. Ann in the Roth IRA or IRA or financial group - she is quick, sharp, ability to go out of the way to suggest or guide people also... she used to pick the calls early in the mornings - now today - she went out of the way to tell quickly even though it was real late - tiring - it is not easy for people to keep working, talking on the phone, helping all the time.. Great, Outstanding- she is a Great Asset to the Principal Financial group - even though my Yelp notifications are not working -i should not forget to inform or put the real truth, honesty , integrity and ethics- she is highly ethical, honest, good person - very caring, highly talks to the point, objective- very less unnecessary way of doing things - This kind of good work should not go unnoticed, even though she states, there is no worries or replying or so - Please ensure to pass on if there is any other place in the world- Happy to put across anywhere in the world for the goodness even though i am yet to pay off Student loans and keep only selling... nice of them to verify, validity and integrity to ensure all are correct.

Feedback:

This company is a lot like the VA as an institution. They completely have a communication problem, and do not get ANYTHING done until the last minute by at which point you are dead broke and unable to pay for medications etc. Even when they know til what date you will be out, they hold your short term pay hostage until they get an update. They pay you as little as possible and tell you wrong information. As a combat veteran I’m appalled at how This company handles its customers financial needs. They also lie to you just to get you off of the phone. I had to vote one star because negative 10 is not an option....

Feedback:

Great company

Feedback:

Beautiful place they did my video for one iowa great awesome job

Feedback:

They cashed out my retirement, couldn't explain why so I told them it was fraudulent activity on my account. They then sent me a notice saying my 401k was cashed out and I'll be taxed on it when I file my income taxes. I once again tell them I never requested the money and they failed to explain their actions again. They still haven't explained their reasoning for closing my account and out right refuse to look into the fraudulent activity, this company lacks the ability to keep money and accounts safe.

Feedback:

Love this place, lots of memories

Feedback:

I work security here. Principal has something to offer the every day individual like 801 has two wonderful restaraunts on the 3rd floor. Basils and Main Street. 801 has a popular steak house on the 2nd floor. If you need attorneys for certain issues,801 has it's share of attorneys. Now their are more than one Principal building to choose from such as 711 High Street,corporate 1. This building is considered state of the art after it's 2 year renovation. Stop by and take a look inside sometime.

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