Varc Solutions, LLC
Client Reviews on Varc Solutions, LLC
Feedback:
Mary Vackar helped with what seemed to be the most difficult task for QuickBooks and my bank. I could not get my bank feeds to import and no one would tackle getting the issue solved, except Mary. It took hours upon hours and almost 30 days to get it resolved but, Mary NEVER GAVE UP! She took on the software programming team from the bank and QuickBooks. Mary is amazing and has always answered my calls when I am in need of help with any questions. I am forever a client, fan and now will be a spokes person for VARC! The customer service and support you get from them is priceless. Thank you VARC and Mary for going over and beyond!!
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The team is very knowledgeable about QuickBooks and Quickbase applications. They are very helpful in providing accounting services.
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Robin and her team have been amazing. We needed proof of concept demonstrations and within days she was presenting to our executives and impressing them with what QuickBase can do with VARC solutions. TWO THUMBS UP.
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Robin and the staff at VARC are wonderful to work with on handling the bookkeeping needs for our small non-profit organization! They always go above & beyond in taking care of all financial the needs for the group. Also, Robin & Craig step up time after time to help out in the city & volunteer their talents whenever & wherever help is needed in the community!
Feedback:
As an IT person Who's working directly with someone who is trying to have something developed by these people, I would be extremely careful !!! 28 years in IT and I have never seen something so poorly done. I would be extremely careful because all I see in this whole process is a bunch of Lies & fraud
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They turn my dreams into working formulas for our event apps. Annette is always available to assist however I need and if the product cannot do exactly what I am asking for it to do she is always good at giving me alternatives to arrive at the same information. She is also great at making sure I understand the formula and what it is doing so that I can alter it moving forward for other events if necessary.
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We have been working with Robin and her amazing staff since 2009. When we began our journey together, everything we had was "hardcopy". That is to say, we did everything by hand, from entering sales data to reconciling our bank statement. It took hours and hours, and lots of erasing. From the minute Robin entered our office, until today, it has been the best decision we have ever made as a company. Robin is the smartest, most organized, and easily accessible person I have ever encountered. Her knowledge of Quick Books and Quick Base cannot be matched. I have never encountered a problem that she could not fix within a very short time, and I have given her a lot!!! Her staff is so well trained that even if Robin is not available, there is always someone who can help. Our office is now "streamlined". What used to take us hours now takes minutes, we can find data at the touch of a keystroke, and any report that you can think up, we can produce! Our Quick Base has moved our inventory into the 21st century, and we are confident of all the data we have! As with Quick Books, with Quick Base and the touch of a couple key strokes we have any and all the data we need. If you are reading this, and thinking about making your endeavors in the business world more efficient and easy, Robin, and her staff at Varc is your place to begin.Francie @CDI
Feedback:
First, I’d like to point out that we never got to use Varc’s product (Q2Q)…we never got to that point. This is a review of dealing with their employees and the uphill battle we briefly faced with them. We came to QuickBase with the need to run a few special projects, but we quickly found ourselves wanting to link and analyze many areas of our business (especially financials). With our accounting department using a desktop version of QuickBooks, our options were limited. So, we did some research and found Varc Solutions. They had strong reviews, so we reached out. Initially things started out great…They we’re responsive and helpful, but that soon changed as soon as we signed the document for them just to review our setup.On April 14th 2017, we signed the document for them to review. It took a week to get us a drop box location for our QuickBooks company file. At that point we were told it should be a few days to a week for the review to take place, no issue there. We checked in after one week, and were informed by the sales rep, that it will be no later than the end of the week. After no communication by the close of business that Friday, we checked in the following Tuesday. Again, “sorry for the inconvenience” should be end of the week. This back and forth continued for almost a month, and at which point we had lost all faith. We did finally receive their review (that cost us 3g), but at that point we had to move on to another solution, since we had deadlines of our own to meet. Our biggest frustration was that Varc’s deadlines were all self-imposed (we based our deadlines, for a final product, on those self-imposed deadlines), and they couldn’t meet one. If they had only been upfront and communicated realistic time frames, or at the least checked base with us (instead of us pleading for updates), then this review probably doesn’t take place. Maybe we just had a rare experience. But, in the end, that’s all it takes. Honestly, if you’re looking for additional tracking and analysis from linked QuickBooks data, then make the transition (if possible) to Online version of QuickBooks, and save yourself a ton of money and headache.
Feedback:
Absolute Drywall Service is one of the largest residential drywall service providers in Houston. We have been a VARC Solutions client since July 2012. As our company has grown over the years, VARC has been there to consult with us and restructure our QuickBooks file. Recently we had a damaged file, and by that we mean damaged to a degree that there was no turning back. Robin from VARC Solutions worked with Intuit data services to see what could be salvaged as we still needed this historical record. Robin helped us set up a new file, getting it up and running in quickly. She worked nights and over a weekend so that we could start on the first of the next month. The staff at Absolute Drywall Service was able to have only limited down time, and was still be able to collect and pay money as needed. Robin and the VARC staff often have forethought and solutions for my business that I would have not likely found on my own. This is because of their breadth of knowledge, resources and continued quest to understand my core business. VARC is an invaluable partner to Absolute Drywall Service and I look forward to many more shared wins with them.
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