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Client Reviews on San Diego Medical Center

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    • 2.4
  • 86 Reviews

Most helpful positive review

0 people found the following review helpful

By Steven Englert Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Vincent Casiano Oct 21, 2019

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Feedback:

I got treatment for severe ringworm. It worked and they twke molina

Feedback:

Mixed review do to inane policies. It is the closest place to my home and since it is the weekend I can't go to my regular doctor. I gashed my big toe last night in a freak accidentqi. It is Sunday. I was here less than a month ago, because I crashed on my mountain bike and it was a Saturday and gave them all of my insurance etc. They told me that since it's more than two weeks, they need to see the card again which I don't have a hard copy of. Thankfully my wife is home and we'll bring the card to me. While they open at 8 am, the doctor doesn't get here until 9. If I thought I could drive to another location and be seen sooner I would. In fairness, despite the ridiculous procedures they have in getting seen, the nurses and the doctor have a great bedside manner. They don't do any sort of priority of injuries or it is first come first serve. I thought it was a little ridiculous as I came in with a bleeding toe and was in a lot of pain. I didn't get to see the doctoruntil 9:30 a.m. when I showed up when the place opened at 8 a.m. and I was the third person through the door.So all-in-all I like the doctor and the nurse and the X-ray tech and believe that I proper medical treatment. It's still was better than going to the emergency room. All they need to do is to change their procedures a little bit and they could easily get four or five stars.

Feedback:

Debatable. Went in for an ingrown nail. Dr gave me antibiotics and told me to soak my foot in epsom salt for 2 weeks. It somewhat helped, I ended up taking matters into my own hands after. Before that, I went in , and had a long wait because of my insurance card issue. Can’t have a picture. Have to to have a paper copy or have it faxed. Which was time consuming, apparently they can’t look up any info there. A different time, I called to see if they offer blood drawn pregnancy tests. I was told they DO. Drive the 35 min down there, to tell me that, “that’s outdated and isn’t offered here. Idk who told you that” Teach your employees some customer service skills. Make sure everyone gets the memo about these things. Not everyone has time to drive out of their way, to find out it was a waste and no one has correct information. There are other urgent cares. Steer clear of this one.

Feedback:

I visited this clinic twice. First time was for an allergy, and they took some blood samples for lab. Never got the lab report back. Waste of money (high deductible so paid out of pocket). Second visit I did not have my insurance card, and they said they would not treat me without, even though I had been there before. They don't keep records, and they don't follow up. Most urgent care facilities will treat you regardless of insurance. In my case I have Aetna, and I'm willing to bet the receptionist could have obtained it for me...but didn't care to be helpful. Walked out never to return.

Feedback:

I have been going to Urgent Care and More for 7+ years. This facility is extremely professional, caring and expedient. I have never waited more than 30 minutes to be seen and that's when the waiting room is full. I want to commend Nurse Viiviana, Dr. Tamsen, Dr Cannis and Dr. Davis for the extraordinary care they have provided me. Thank you! Keep up the great work !!

Feedback:

Really good first time here. Nurse Marina has the energy of 4 cheerful people and is wonderful! Very satisfied with prompt, attentive, thoughtful care.

Feedback:

If I could give negative stars I would. Please, please stay far away if you are actually sick or hurt.An inability to diagnose based solely on malpractice and incompetence from multiple doctors.BUT, if you're looking for free drugs and sketchy practice this is your go-to clinic.Holly, the "office manager", was HORRIBLE. She is mean, under-qualified, and unprofessional.Please stay far away!

Feedback:

I have had to go to this Urgent Care twice in the last month, and can say that I am more than happy with them. They are more than professional and always answer any questions I may have. I never feel like I am just a number, but always feel I have the doctor and nurses full attention when they are in the room. I never like to go to the doctors, but when I need one, I will feel comfortable going back without hesitation.

Feedback:

This was honestly the worst doctor’s experience of my life. Went in with a sore throat and a bunch of other symptoms while on vacation. Doctor looked at my throat for two seconds, said it was strep without doing a strep test and ignored my other symptoms. Then they wrote me a prescription for antibiotics. After four days with zero change, I called and they told me to come back in. Again doctor (though a different doctor) looked at my throat and said, okay just going to change your antibiotics. Again they didn’t want to do any tests to figure out what was actually going on. Again they ignored my other symptoms. On top of the shoddy medical practices they were completely unprofessional. First doctor made me extremely uncomfortable after making a joke about my last name. Then the second doctor spent almost 15 minutes trying to tell me what I should do with the rest of my life. It made me super anxious, which is not what you want when you’re sick.

Feedback:

Dr Torres is wonderful, comfortable and has a delightful sense of humor. I went in having broken my hip, yowling in pain. After a conversation with him turned from my condition, to about the weather or something, I was so sothed, got my diagnosis and recommendation, actually shared a laugh, filled with relief that at least I had an idea of what to expect.

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