Quest Diagnostics Huntington PSC
Client Reviews on Quest Diagnostics Huntington PSC
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For the past 2 months I’ve had to go to the Huntington Quest for numerous test. All three times Shetza Gedeon drew my blood. Each and every time she was fast, efficient and highly professional. She is an asset to your company.
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For this office location, Telephone prompts are not working correctly, and I can't reach an operator. I'm not sure if a temp tech glitch, or they just want to avoid in-person contact.
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Unlike other reported experiences, mine was fine. I got there at 8am, there were 2 people in the waiting room. I signed in, a few minutes later a pleasant young lady greeted me and took my paperwork. A few minutes later I was taken in where another young lady took my blood. Quick, pleasant experience.
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I was concerned after reading the reviews for this location, but Darlene was very professional and took care of me quickly. I hardly felt the needle as she took blood. Great job!
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Girl that took my blood work was cranky & Crass! Go figure
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I don't know why the other reviews have been so negative. I have had to get blood drawn more times than I care to remember in the last 2 years, and just about every single time I got a pleasant reception, was taken within minutes even without an appointment and each tech is different, we are human so there will be differences, but just about each person I've had (and there have been several I've seen since I've had so many tests done), have been professional and done a great job drawing my blood. The last time I was there I even had a gentleman who was courteous, professional and very funny. He made an unpleasant experience, pleasant.
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Very slow service with unprofessional attitude from staff.
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Super super nasty people working at this place I advise you to check the reviews of all the quest places all garbage i don’t know why there is no option for 0 stars.
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Terrible service, terrible staff. Every time I went to have blood drawn there, the women were unfriendly; no eye contact, no smile, no manners!!!
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Hands down WORST customer service reaching an individual on the phone to help verify a simple issue. First visit did not draw the correct blood tests even though I individually verified the tests when blood was drawn. Went back again and failed to draw blood for one of the tests previously draw for. Said the prior blood draw was ok and the test already underway even though the lab called and said they needed another sample. Tech at this center double checked and said that lab was incorrect and the test was already done. Wrong again. Was called several days later by lab and said still did not have correct blood test drawn and would have to go back for now a third visit to get the blood drawn for the test. Tried calling to verify this center has the correct information and it is now 35 minutes of endless navigation of irrelevant menus only to sent to a nation call center that could even correctly connect me to the Huntington site. The site phone number provided by the national call center was incorrect and now trying a third number. Not surprisingly that voicemail is full. Thankfully my life does not depend on this test.
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