Client Review on Quest Diagnostics Chalfont PSC

Feedback:

Let me just start off by saying that every single time I am there, no matter the phlebotomists, they are always so rude. Eyes rolling, attitude problems, etc. If you don’t like your job, then quit. Secondly, yesterday I got Quantiferon Gold drawn in which she took 2 tubes and I have never had 2 drawn in my life. So now I’m wondering if she did the wrong draw. NEVER in my 15 years of getting blood drawn have I ever walked out and thought wow that hurt really bad. Not only did she not use a butterfly on my tiny veins, she must’ve hit my tendon, muscle or a nerve because right after and still the next day my whole arm is swollen and sore to the touch( I am not on thinners and I don’t have medical issues). Right after, I couldn’t straighten my arm, nor could I open a door or lift anything heavier than 3lbs. My pointer finger and my thumb were tingling and not working properly. Of course this is happening on the arm I write with also. She also drew a lot lower and in a smaller vein next to a literal pipe of a vein next to it. I draw blood at my job and I would never put someone through this type of torture. These people who work here are all miserable and take it out on their customers. I will NEVER be back. If I am charged for a different test than needed, the company will be paying for it. Also if my arm requires me to go to the doctors, they will be paying my copay.