Quest Diagnostics Chalfont PSC
Client Review on Quest Diagnostics Chalfont PSC
Feedback:
This is not a happy place to do the blood test: 1, The lady was not happy as usual. It is ok. Nobody is always happy. Since it took her long time to log my information into the system, I listened my voicemail(Did not use the speaker). She asked very inpatiently and rudely: “Are you using your phone?” I stopped immediately. I was scared,I am not aware of any rule like that. Even if there is，it would be much better in a nice and quieter tone! 2.It is her arrogance really irritating me. At the beginning of drawing, I told her to draw blood from my left side.But she said she determined which hand to be used and insisted to use my right arm without my consensus. Same thing happened last time. As a patient, I paid to get the service. But I have no right to choose. And I was pushed to use right side rudely. In other labs, they always asked which side I preferred to use before drawing and I did so many times blood tests, no one said my left side’s vein is not big enough to draw blood until I met her. Last time, I was upset but I said nothing. This time I want to speak out. 3, She is not very skilled in drawing the blood. Now a big bruise left in my arm even after she used my right arm! My family and I will avoid this lab and this lady. Really miss other nice ladies who worked here couples years ago.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
