Pro Search, Inc.
Client Reviews on Pro Search, Inc.
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I was contacted by Audra through email initially because she had seen my resume on LinkedIn. We set up a meeting at the office where she asked me about my experience and preferences for jobs. After the meeting, she followed up with a couple of job options via email. I chose one in HR, and she emailed me back saying the company didn’t think I had enough experience for that position, but there was a lower position that I would be great for in another department. I took this job and worked in the position for close to five months. I did great work in the position and constantly received positive feedback from the manager. Then suddenly one Tuesday evening, Prosearch called me to inform me that the position I was working in was ending due to budgetary issues, effective immediately, and I was not to go into work the next day. I was very confused and a little heartbroken, but it is a temp job so I guess that’s just what happens sometimes. Audra was very quick to get me into another position at a different company right away. However, I really hated the new position, and after the two-week training session, I told Audra that the position really didn’t work for me and I would not be going back. She said she’d let the company know and asked me to go in for a meeting with her to pick up my belongings from the previous position (yes, it took them two weeks to get my belongings to me) and to talk about my job preferences again. After that meeting I have not heard back from her. I have reached out multiple times in the two months since our last meeting and heard nothing. I can only assume that prosearch has decided not to work with me anymore for whatever reason, but I think it’s very unprofessional how they ‘ghosted’ me like this. The pros of working for a temp agency are that you get paid weekly and they can get you into a position very quickly, however the cons are that they have no actual contract to continue working with you, the companies they put you into positions for are paying them a lot of money for your work and often will have to pay a finders fee if they want to actually hire you, and you are very expendable to them. Take what they say with a grain of salt, expect to be put in positions lower than your experience/expectations, and don’t count on continued employment.
Feedback:
My experience with the hiring and on boarding process went well. The company I worked for, (I'm an IT professional) was a large one with plenty of bureaucracy but it was otherwise a good job. However, at the first sign of issues with this company (i.e., them wanting to move me into a role I did not come on board to do, one I did not one nor would be comfortable with), ProSearch failed me. They are clearly on the side of the employer and I understand that; the employer is their client. However, they tend to treat their contract and placement staff like cattle once they put you in place. You receive the polite, cheery followups but that's it. Once placed, the recruiter pretty much disappears and any questions are shoved off to someone else. I did great work for the company, they liked me but I was not up for the bait-and-switch. So a word of caution. They may be good for you. Then again, they may not. Shop around and definitely don't take ProSearch at their first word.
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I was sent an unsolicited e-mail through LinkedIn about a position at a local company described as a General Manager. There was no job description, but it was described as a position that would alleviate some managerial responsibilities of the President. I had a 30-minute call with ProSearch where I walked through my career path and they forwarded my resume to the President for consideration. I was CONFIRMED for an interview with the President the following week. When I showed up, however, I was informed that the President was on vacation that whole week. I had been set up to interview for a lesser position but did not realize it until about 15 minutes into the interview. Both sides felt really awkward after that. There were at least 4 employees lined up to speak with me for a position I was well overqualified for. They were really gracious about the mix-up and could sense my frustration and embarrassment. The owner (the President's father) was in the office and was nice enough to sit down with me and talk. He said he would meet with his management team and follow up with me the next week about getting another interview. The next week, however, I was informed by ProSearch that the position was no longer available and asked if I was interested in the lower position instead. It was a very clever bait-and-switch that tugged hard on my ambition for career growth (something I have recently struggled with). ProSearch assured me they could get me in to speak with the President about this supposed position, but after a month now, nothing yet. I have been contacted by ProSearch since and was asked if anyone from the hiring company had followed up, but no one has. I feel as though ProSearch is trying to shift blame on the mix-up to the hiring company, but it just shows a lack of proper communication all around.
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I applied through Pro Search around the beginning of November 2017. I heard back from Rhianna, the director of the staffing agency, the next day via email and answered her follow-up questions. I didn't hear back from Pro Search until 2 weeks later where Rhianna asked to set-up an interview time in their downtown office. I heard back after 1 week to confirm at date & time and the interview was set. I went in to their office, took about 35 minutes filling out paperwork, had a 20 minute interview with Rhianna, and was offered a job right there. I appreciated that there were no dreaded interview questions or scenarios. She gave a few different choices, I chose one that didn't require an interview with the company, and had a job ready for the start of the next week by the time I left the office. The only reason I rate them as 4 instead of 5 stars is because of the long delays in email responses trying to set up an interview. Rhianna was very professional and efficient. I highly recommend their services for anyone in the Portland area looking for a quick job or the start of a new career.
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I had an outstanding experience working with Mary at Pro Search. She had a finance opportunity at an excellent Maine law firm. She kept me in the loop throughout the interviewing process and gave me good advice right up to the offer. I would strongly recommend working with her!
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Pro Search helped me find a permanent position that I was and still am enthused about. I was given professional support and advice without ever feeling pushed into any uncomfortable positions or situations. When talking with potential employers I had a knowledgeable resource in my corner. I gained confidence using Pro Search and was able to start a career in my field with a good employer that values and supports their employees. I had taken months searching by myself but was able to end my hunt after a few weeks with Pro Search.
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All pro search wants is your money
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I want to give negative stars....but that option is not allowed. I have never written a web review of anything, but my negative experience with UnProNotSearch has compelled this first ever review. I have never dealt with such a combination of incompetence, arrogance and hogwash as I have dealt with at (un)Pro(not)Search anywhere, ever. I have a great resume, tons of varied professional experience with great references (I don't think they ever checked one reference) and multiple skills. UnProNotSearch offered me a menial, 3 week job at a non-profit, which I accepted because I liked the company and thought the temp position might offer good insight into what it is like to work for that company. Within my first week, I discovered that 2 other temps from UnProNotSearch, doing the same exact job as I was doing, were both being paid a higher rate from ProSearch. When I questioned this discrepency, I was told by Audra from ProSearch that the company I was working for wanted to pay me the lower rate. I have her e-mail to prove this is what she said. That was a lie. She also stated that there are "various" reasons for differences in pay -- including experience and skill sets. Both other temps were lovely people and competent - neither one of them has better experience or skills than me -- quite the opposite. There is more to say there, but this review is too long already. I'll just list some -- not even all -- of the other issues I experienced. UnProNotSearch didn't even bother to read the tax forms I filled out with them -- they simply entered with their payroll service what they thought a single person would file. Conseqently, my first paycheck was signifiantly lower than it should have been, and I'll have no fun with the complicated tax returns I'll have to file for 2018. At first, Audra said that the overheld taxes would be refunded to me (I have that e-mail too), then, 2 days later, said it was too late -- that they could fix my tax filing for the next paycheck but I was out of luck for the first one. Also, I couldn't access the employee portal where my paycheck stubs and other forms are filed, becuase ProSearch never sent me the necessary e-mail from their payroll service to set up my access. Audra actually told me to check my spam/junk e-mail to find the "original" e-mail they sent me to do this (I have that e-mail from her too), even though no original e-mail was ever sent -- probably becuase they spelled hotmail wrong (left off the l). I check spam/junk every day on my own. And there's more. I've asked for more work -- Audra said she would "keep her eyes peeled," which she clearly has not done (I don't know what she actually does do) becuase if she had I would have had a placement with no trouble at all.Other reviewers are right -- bait and switch is a big game for UnProNotSearch. I doubt Audra even knows what is in my resume and I know full well my references have never been checked by UnProNotSearch because I've contacted my references to find out.I know employment and temporary agencies don't really do much any more -- they operate online without much personal contact -- but how do they make any money? I would have been a great money maker for ProSearch -- had anyone there actually READ my resume, checked my references, assessed my skills and experience and had any available jobs. I WANTED to temp -- to try different things and to decide whether or not to return to Maine. If you want to temp, go somewhere else. Put your resume out on your own (I did and I have more job offers than I can count) UnProNotSearch doesn't seem to care about doing their jobs.
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Great people, great jobs!!
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I went in for an interview with Prosearch for a financial firm posistion, it took about a week but I got the job. It was not a temporary position. Everything that Prosearch told me was true about my new employer and they even arranged for free pizza to help welcome us to our new job a few days in. Very friendly and I believe I got a really good job through them, professional and upfront. They even took the time to go learn my current job before we were hired so they knew what to tell potentional employees about the position. Would recommend if you are job searching,
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