Client Review on Pro Search, Inc.

Feedback:

I want to give negative stars....but that option is not allowed. I have never written a web review of anything, but my negative experience with UnProNotSearch has compelled this first ever review. I have never dealt with such a combination of incompetence, arrogance and hogwash as I have dealt with at (un)Pro(not)Search anywhere, ever. I have a great resume, tons of varied professional experience with great references (I don't think they ever checked one reference) and multiple skills. UnProNotSearch offered me a menial, 3 week job at a non-profit, which I accepted because I liked the company and thought the temp position might offer good insight into what it is like to work for that company. Within my first week, I discovered that 2 other temps from UnProNotSearch, doing the same exact job as I was doing, were both being paid a higher rate from ProSearch. When I questioned this discrepency, I was told by Audra from ProSearch that the company I was working for wanted to pay me the lower rate. I have her e-mail to prove this is what she said. That was a lie. She also stated that there are "various" reasons for differences in pay -- including experience and skill sets. Both other temps were lovely people and competent - neither one of them has better experience or skills than me -- quite the opposite. There is more to say there, but this review is too long already. I'll just list some -- not even all -- of the other issues I experienced. UnProNotSearch didn't even bother to read the tax forms I filled out with them -- they simply entered with their payroll service what they thought a single person would file. Conseqently, my first paycheck was signifiantly lower than it should have been, and I'll have no fun with the complicated tax returns I'll have to file for 2018. At first, Audra said that the overheld taxes would be refunded to me (I have that e-mail too), then, 2 days later, said it was too late -- that they could fix my tax filing for the next paycheck but I was out of luck for the first one. Also, I couldn't access the employee portal where my paycheck stubs and other forms are filed, becuase ProSearch never sent me the necessary e-mail from their payroll service to set up my access. Audra actually told me to check my spam/junk e-mail to find the "original" e-mail they sent me to do this (I have that e-mail from her too), even though no original e-mail was ever sent -- probably becuase they spelled hotmail wrong (left off the l). I check spam/junk every day on my own. And there's more. I've asked for more work -- Audra said she would "keep her eyes peeled," which she clearly has not done (I don't know what she actually does do) becuase if she had I would have had a placement with no trouble at all.Other reviewers are right -- bait and switch is a big game for UnProNotSearch. I doubt Audra even knows what is in my resume and I know full well my references have never been checked by UnProNotSearch because I've contacted my references to find out.I know employment and temporary agencies don't really do much any more -- they operate online without much personal contact -- but how do they make any money? I would have been a great money maker for ProSearch -- had anyone there actually READ my resume, checked my references, assessed my skills and experience and had any available jobs. I WANTED to temp -- to try different things and to decide whether or not to return to Maine. If you want to temp, go somewhere else. Put your resume out on your own (I did and I have more job offers than I can count) UnProNotSearch doesn't seem to care about doing their jobs.