Client Reviews on Pearson, PLC
Feedback:
Worst company that we have ever dealt with! Every single time our bookstore makes an order, we have to create a new login. It takes about a month to do this because they are so inept. Books frequently come damaged, completely crooked, wrong books, or missing. Then you call customer service (40 minutes wasted from your day). I was transferred 3 times and then hung up on! I am done with this publishing company. I have worked with them for 5 years. Their employees must receive no training whatsoever. I cannot imagine how they possible stay afloat with everything being so awful.
Feedback:
Worst customer service I have ever experienced...unable to get in contact with anyone EVER. Hard to find a contact website, a phone number, or even to get a response to the email they tell you to contact with cancellation requests. Don't waste your time or money--just purchase materials through amazon/chegg/barnes and noble. This company is a scam.
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Older white racist people..who dislike youth who are different
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Worst customer service call support i have ever experienced. Hung up on three times, when trying to resolve issue with voucher discount.
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👌👌👌👌👌
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Unresponsive customer service.
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I would not recommend this company.
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Terrible company.
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Disgusting company. Customer support is terrible. NEVER ORDER BOOKS FROM THEIR WEBSITE EVER. I had overnight shipping and the book did NOT arrive the next day, nor the day after. Customer support is NOT based in America as the customer service rep I spoke to barely knew English.Horrible. How can a multimillion dollar company be so TERRIBLE?!!?
Feedback:
What a joke. Pearson's online offerings are the laughingstock of education, among the likes of Sapling. Avoid at all costs.
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