Client Review on Pearson, PLC

Feedback:

Worst company that we have ever dealt with! Every single time our bookstore makes an order, we have to create a new login. It takes about a month to do this because they are so inept. Books frequently come damaged, completely crooked, wrong books, or missing. Then you call customer service (40 minutes wasted from your day). I was transferred 3 times and then hung up on! I am done with this publishing company. I have worked with them for 5 years. Their employees must receive no training whatsoever. I cannot imagine how they possible stay afloat with everything being so awful.