ABC Home Healthcare Professionals
Client Reviews on ABC Home Healthcare Professionals
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ABC Home and Healthcare is a wonderful agency that is a premier homecare provider in Wakefield, MA. Through HCA, ABC is one of many agencies that are called to provide home health care to your aging loved ones. Certified and accredited."Committed to a Life at Home"
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I have been working at ABC Home Healthcare Professionals for almost a year now and I will say that I am very pleased with my experience thus far. Being a family-owned agency, family is at the heart of everything they do at ABC. Exceptional client care and client satisfaction are two things that I have found to be most important to the Management Team and the overall staff at ABC. ABC is a company that is grateful for hardworking employees and recognizes the good work an employee does. However, ABC is an honest company which is what I respect most. If an employee is not doing well or if there is any issue, it will be addressed but Management is passionate about helping employees to be the best they can be by coaching them through whatever situation has arisen. The team cares not only about the clients but one another as well. ABC is a great place to work and I, personally, like that it is a smaller company and not a large corporation where the employee becomes just a number. I am very happy with my decision to come to ABC and I look forward to helping the company continue to deliver quality care to elders in the community that need our help most!
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Great small business that cares about the community!
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They were all very nice, I was the one who was not prepared getting my dates in order to try again....thank you
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This is a great place to work. I love my job. There is nothing more fulfilling than making sure I do what I can to help make sure my clients live in their own home. It is all ways the little things that matter most., a smile, a gentle handle holding, scalp massage , can make a client's day. What ever reasons you may have for using our services let us cater to your elders ,let us know how we are doing.
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My mother moved in with me after the sudden death of my father, she had been diagnosed with ALZ. We new her mental status was deteriorating but it wasn't till she was living with me that I realized just how bad she was. She could not be left alone and needed constant attention. I called ABC home health care and they were awesome! They explained my options, answered all my questions and found a wonderful aid to send to us two to three times a week, sometimes an overnight. This aid was my mother's new best friend! She always handled my mother with love and respect and was able to help her even when she didn't want any help! Our ABC Aid was with us for two years till we had to move mom to a memory unit! We would not have been able to keep my mother in my home for two years with out the amazing help and support of ABC Home Healthcare.
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This company was hired to care for my elderly grandmother who is with hospice, and my grandfather who suffers from dementia. The care provided was below sub par. If I could give 0 stars I would. Not only are the aids that are sent to "help" in the home lazy, the owner lacks professionalism. Janette Sheehan has no ability to speak to people, or control her emotions. She left a threatening message on my mother's voicemail. She called the day of the blizzard and gave very little notice that no one would be going to the house for 36 hours to provide care due to the snow. Ultimately, Janette canceled the care contract, through the hospice agency, with less than 12 hours notice. She cannot take constructive criticism in regards to how her employees fall shot of what they are supposed to be doing for the people left in their care. If you are looking for "professional" home health care, keep looking.
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