About - WALTHAM EMBROIDERY & SCREEN PRINTING

Overall Feedback:

Don't waste your time going here. Last Tuesday I dropped off a lab coat for a simple embroidery job that I was told would take 20 minutes. The gentleman who I spoke with told me I could pick it up on the Friday of the same week. Last Friday I stopped by at 5pm to pick up the finished lab coat. When I arrived I saw my lab coat in the same spot on the desk that I had left it on Tuesday. When I asked if my lab coat was ready, the same gentleman looked at me and asked me if I had called before I arrived. I replied "no" and he said okay give me 20 minutes and I'll do it right now. When I told him I couldn't wait and had to leave he simply said "sorry," handed me my lab coat and I left.Please take your business elsewhere, if they aren't competent or professional enough to complete a 20 minute job in 3 days then they don't deserve to be in business. Find a place that believes in customer service and where they keep their word on when a job will be completed.