Client Review on The Park at Lake Magdalene

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Ok! Where do I start?! When I came to this apartment I told them around the time I was able to move they said they will have an apartment available so I applied for the apartment and got approved a week later after I applied and paid my fees they called me and told me that the apartment was avail sooner and that I had to take it or they will have to give it up to another potential tenant which was very inconvenient for me as I was still paying rent at my previous place and had to pay extra just so I would not loose this place. Once I decide to go ahead leave my current place a month early they rushed me to come in and sign my lease 2 days before my actual move in day. When it was time for me to move in nothing was ready which inconvenience me even more. When I finally receive my keys hours later on if the apartment keys did not work and I returned the key to office and never received another second key. The building that I was in was infested with roaches that I tried my hardest to get rid of. I would have seen these before I moved in I would have definitely not moved into there. The roaches were horrible and the exterminating DID NOT work at all! Even after all of this I was considering to upgrade to a bigger apartment but in order to do that I would have had to start the whole process of applying for it again and paying fees again which did not make any sense. So when I put in my 60 day notice then thats when they wanted to work a deal out with me which was to late. I recently moved out a day ago which was the best decision ever and when I went to turn my keys in which was the ONLY keys received because everything was rushed I was told that I received keys for the pool and laundry area which I NEVER RECEIVED or heard of. I never used either of those things since I have been living there. The document that signed for the keys was all HANDWRITTEN which could have been entered after I signed the document. Now I am told that fees will be deducted out of my deposit that I am suppose to receive back over things I did not receive. I am very disappointed in this complex and I wish I did not have to give them a star at all! I also reached out to corporate office in the beginning of my lease and never received a call back!