Client Review on The Job Center

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If i didnt have to give even 1 star I wouldnt. I have issues every single year when it comes time for redetermination. the Childcare division has lost part of my applications the last 2 years, and if it wasnt for me filing for a stae hearing they would have just said oh well. This year, they got over onme again. March 13th I went to the buildng and physically handed my redeermination paper and 2 paystubs to a worker for them o be immideately scanned in because according to them this is the best way. March 23rd I recieve a notice i the mail staing my childcare was denied becasue I didnt turn in the forms, called my caseworker, she told me to ignore it as long as I actually turned them it, that its a mass mailer sent out and they do not have control over it April 4th i recieve another notice that says childcare was approved, and for once i was happy it went through with out a glitch. Until today, Tried to sign my kids into daycare only to find out that my CC ended on the 6th. Looked back at my aproval notice and saw that the dates on the paper were for 2018 and 2019, NOT 2019 to 2020 like they should be. SO because once again, MCJFS screws up, I have to find other means for a sitter so that I can continue to work. Oh, dont even bother trying to call the CC division. they never call you back if you leave a message or both your caseworker and the main lines voicemail will be full so you cant leave a message. IF i didnt actually need help with daycare, i wouldnt even bother. this place is ridiculous