Client Review on The Job Center

Feedback:

My issue is with the actual facility itself and how it is operated. Their hours are M-F 7:30am-5pm. Almost everyone who visits the job center for assistance does, in fact, have a job and it's only open during the most common working hours. Perhaps if the would consider opening later and closing later, it would be more feasible for working people to come take care of business without being penalized at work for leaving early. Some desks and departments inside close before 5. The information for hours and procedures on the website do NOT match what is asked once inside the building. People who ride the bus run the risk of taking children on a 2 hour bus ride only to be told the area they need is closed. The one star is purely for the staff. Most of the staff are kind and understanding of the frustration and challenges associated with procedures at the job center. They do the best they can with what they are given. I understand Montgomery county is a high need area, and that one little place cannot be expected to handle the traffic, but some common sense changes would greatly enhance the ease and availability for many families in the area.