Client Review on The Hartford Financial Services Group, Inc

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When I opened my small business I needed a commercial liability policy. And because of the remodel I had planned, I needed two supplemental policies: Vacant Building and Builder's Risk. The Hartford was a bit pricey, but I thought it was acceptable due to the two mandatory supplemental policies that were added on. One year later, I needed to renew the policy but this time without the two supplements - the remodel was completed (no need for Builder's Risk) and we were open 7-days a week (no need for Vacant Building). BUT the annual premium I was quoted by The Hartford to renew coverage even WITHOUT the two supplemental policies was about the same as the previous year WITH the two supplements. Too high, I thought, and went with a different insurer. The Hartford says my verbal notification by phone doesn't count. Cancellation has to be in writing. Now The Hartford is hounding me to pay for those additional months of premiums - even though I've been covered by a different (less expensive) insurer.Also, does it seem strange to anyone else that most of these Google reviews are from employees of The Hartford and are related to working there?