Client Review on Tennessen AccountingTax Services

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Tennessen Accounting & Tax Service tops the list for the worst service in the Milwaukee area. I’ve had my taxes done at this establishment for the last few years and never looked forward to tax season because I would have to communicate with unfriendly, unhelpful staff. However, I kept going back for only one reason, their location is convenient. Not only is the service from the administrative staff bad (I’ve never been greeted in a friendly manner and never witnessed anyone smiling or in a good mood) but the service from management, Scott Lammar (President) and Alicia Strangfeld (Vice President) is horrendous. As a loyal customer, if you have a question during the year that you would like advice on, that advice will not be forthcoming. I emailed Alicia at the beginning of November, asking her advice on an IRA policy. Since this policy is due by year-end, I gave myself ample time to act on this advice. We are now in December, and after being bounced around to Scott (who also never get back to me) I am still waiting for her to schedule a few minutes to talk with me about it. Not only is this bad service, but it also endangers my tax standing. From this experience, I can only surmise that either 1) November is the busiest month of the year for this tax service or 2) this business is highly mismanaged and not to be trusted with important tax matters.