Edition:

Client Reviews on State Farm

    • 4.6
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By Carol Sperry Oct 22, 2019

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Most helpful critical review

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By Robert Reynolds Oct 22, 2019

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My need for an out-of-state claim on a rental car was handled efficiently by representative Nicole.

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Amy Smith couldn't be nicer or more efficient. She cares about helping you and making sure you are happy.

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We've been with State Farm for years prior to moving to Colorado. Went to do some business and Nicole was there to help us out. She's a fast learner on the technical side of the business, but she clearly had an interest in providing for our needs. We will be working with Erica and everyone in the Woodland Park office as long as we live here.

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They never answer the phone and the customer service is horrible. get home owners insurance here, use it, and then they will drop you. I’ve had these guys from 2015 until September 1st of this year, had to use them because of the obvious little storms we get here in woodland park and a water leak that occurred and then I get a letter on the 5th of September saying my insurance is cancelled as of September 1st. Then on top of that, they tell me the only way I can fix this is if I bundle my auto insurance with them. Psh! What a joke! They even had the audacity to tell me that because of my two claims I won’t find anyone else with a better rate other than the group they recommend, lie! I just got off the phone with usaa and I have better coverage and it’s even cheaper than what I was paying with state farm! This place is an absolute joke I wish I would have never went with them!

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Great company and super customer service highly recommend!

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Amy Smith helped us with our new home owners insurance. She is super helpful and always polite and knowledgeable.

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Erica is a very good agent, and knows all the tools to keep you protected and save you money. State Farm is known for their integrity as well. 5 stars!

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The best, never disappointed, excellent team

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Amy was very prompt and courteous as always!!!

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Amy is very professional, and it took less than 20 minutes to get a positive outcome. No hassel!

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