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Client Reviews on Sovereign Staffing Group

    • 3.7
  • 18 Reviews

Most helpful positive review

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By Brennan O'Toole Aug 21, 2019

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Most helpful critical review

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By Teresa Wiggins Oct 21, 2019

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Trash

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Very unprofessional. Tell you to follow email but tells you something totally different. Threaten to fire you over text messages. The Vice President Dallas is unprofessional and disrespectful. Think twice.

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Unprofessional, unorganized, managers and office assistants don't know how to communicate with each other. I went almost two months if not more without receiving my $1 per hour for working S5 Shift and still haven't received anything. Now I found out that they took $25 out my last check.. Theo excuse was that it was taking out my check for not working 90 days and once they found out I worked over the 90 days now the excuse is I didn't give a week notice. Who would want to stay with a company that has all these problems and can't get your pay correct. It's a lot of confusion and they want you to email payroll if something wrong with your check and play this waiting game with payroll. They have you drive 30-40 minutes away to pick up your check from a hotel room.

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Contact the law office of bailey and galyen today in fort worth texas if you want to be apart of the class action lawsuit against this company to obtain the money they owe us.

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I would've loved to give this company five stars based off of Lisa's (recruiter) initial interaction. However, due to the complete lack of fluidity and the unprofessionalism of Theo (manager), I was reluctant to even give one star. I only got to work for Sovereign for two days before they illegally discriminated against my disabilities and sent me home early on my second day. Now let's go back a little bit. We were scheduled for orientation at 10 am on July 19th. After arriving at 9:40, it was clear this day was going to be a cluster filled headache. They were having issues getting everyone checked in an situated, but it would get worse. During the orientation, their presenter Felicia kept stating over and over again phrases that are reminiscent of things I tell my children when they are in trouble. She spoke to us as if we were toddlers, then incorrectly scheduled our first day at work. She told 30+ of us to not start the next day (which was the day we were originally scheduled to start work), but on Tuesday instead. Needless to say, not even 24 hours later, Lisa is calling me telling me that I missed my shift (everyone else did as well). Several of us asked about making up those hours, and they merely laughed at us. Now, fast forward to July 21st, our first official day at work. Sovereign schedules you to work at the Walmart Distribution center, which works you 12 hours straight, giving you merely a 15 minute and a 20 minute break. No lunch breaks at all. So I worked my first day, sharing my salads with another employee I had briefly befriended. All in all, it was an alright day. So the next day, I get up at 3 am to get ready to leave by 5 am. Had a 1 hour drive to the DC. So I get there and start working. 2.5 hours later, I ask to speak to the manager to find out why I couldn't have more totes (as I explained to them that the stroke I had last year makes it harder to get only 2 totes with one item in each, walk back across the warehouse, empty them, get more, etc). As I am bringing up my valid concerns, I get brushed away like plaque on a Sunday morning. They cut me off, then basically kick me out of their office. I went to head back to work, and Theo informs me he wasn't letting me finish the day. He took my badges and walked me to the front door. He never tells me I am fired, till 8/2/19. From 7/21 to 8/2, I called daily to get an update. Theo absolutely refused to talk to me, and had Lisa blow me off every single time. So I finally called Walmart. They had HR walk over to the Sovereign office and MAKE Theo call me back. He proceeds to tell me that I am not a "cultural fit" for Walmart and that he won't be letting me return. Worst part? They screwed us all out of hours we spent at Orientation. They gave us 4, when we were there for 6, and some of us 8 hours. It has been a week since that check was issued and they are refusing to fix it for the accurate amount. Today is payday again, so I call corporate payroll, and they say they will try to get a response from Theo confirming those hours. On top of that, they won't let me come up there and get my check(s). I am completely appalled that they could treat a single disabled mother this way. And all because I asked for more responsibility. This is my first and last experience with a temp agency. These people should rename their company. Sovereign implies integrity. Strength. Shady Staffing would be more appropriate.

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Sovereign is a fantastic company. I have worked for them for a few months now and have had a purely positive experience. Just yesterday I switched payment forms from physical check to direct deposit and I was anticipating a long process, however to my pleasant surprise it took me less than 3 minutes because the staff at Sovereign were focused on helping me knew exactly what they were doing. This is but one example of the absolute professionalism that Sovereign operates with.

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Sovereign Staffing was amazing, put me in a great job. The staff was friendly and beyond helpful. Definitely recommend!!! Thanks Sovereign Staffing

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After working for this company for nearly 4 months I can confidently say it has been a phenomenal job and experience. Dallas (my recruiter) answered all of my questions even after I was hired on and helped me with any problem or question I had. Just do your job and be a good worker and you will not have any problems at all. I haven’t had one problem with the checks I’ve been receiving. This company is very friendly and easy to work with, would definitely recommend!

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So helpful and got me hired on right away! The people who leave 1 star reviews are the ones who show up on the first day and quit or get fired and try to blame Sovereign for getting fired. Great place. Great people. If you’re looking for a job, they’ll get you hired.

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Sovereign is a wonderful place to go to when looking for employment. They place you at a company promptly and are very well known in the area. It seems to me that they know what they are doing and care about their employees/temps. When it comes to payment I have never had an issue. They say payday is Monday and I have never had a late or incorrect paycheck. Will that happen at times? I’m sure because this company is ran by humans so they cannot be perfect at all times but I personally have never had an issue. Dallas is a very knowledgeable recruiter and was able to answer every question of mine and provide any information I needed. He showed up to my first day and introduced me to the people I needed to know and made sure I felt at home at my new job.Overall, working with sovereign has been nothing but a pleasant experience. If I need employment in the future they will be my first call. 6 out of 5 stars. Highly recommended.

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