Client Review on Rise People

Feedback:

Last year I realized that I had unknowingly been paying 30% taxes vs 18%. (I was no where near that high of a tax bracket). When I realized that I was paying such a high amount, I contacted my employer, which in turn contacted Rise. Rise could not give me any explanation other than "that's what I should be paying" (it's not) and even told my employer that I would end up owing money if I did not keep paying the 30%. This was blatantly wrong. I never requested to pay more that 18% and they never told me why I was paying so much more. They were thoroughly unhelpful in changing anything as well. I got my T4 back this week and I paid close to three thousand dollars in taxes against the 18 thousand I earned. Luckily I am getting most of that back, as I OBVIOUSLY should have NEVER been paying that high of rate. Stay away.