Right Networks, LLC
Client Reviews on Right Networks, LLC
Feedback:
It's been my experience that while certain people at Right Networks know the "right thing" to do that it is in both their and their customers best long term interest, only a very few people there are empowered to actually do something. Their support team appears to work from a "script" and any deviation from that script results what becomes - at times - a confrontation to get the results that serve not the customer, but Right Networks long term interest.Companies like Right Networks would be well-served to make sure their front line support staff are aware of the cost of acquiring new customers vs. keeping their loyal, long-term customers happy. In virtually all cases, it's less expensive to keep an existing customer happy than it is to spend to try and acquire one to replace them.
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Great program to use
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Although it's not QuickBooks Online, it solves all the desktop problems.
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Very intuitive to set up and use. Great customer service.
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Has been a great tool for us to be able to have multiple users access Quick Books desktop from different locations. The Right Networks service works beautifully... our previous efforts involved the remote access to a computer, which is clumsy, slow and hard to navigate. This is just like Desktop hosted right on your own computer... you won't even notice the difference in daily use! Very happy.
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Excellent, mostly reliable service. Support staff has been helpful and friendly. Performance could be a bit better but no company is perfect. Overall Right Networks is one of the best QuickBooks hosting providers and I would definitely recommend them.
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RIGHT NETWORKS System is down, but they still charge you The FULL month rate. Always an issue with Right Networks.
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Right Networks has provided an excellent hosting service which enables me and my accounting team to work virtually, continuously and securely. It has lowered our operating costs, increased our efficiency and improved our flexibility.I am an EXTREMELY SATISFIED customer.Jean-Claude DavidsonBusiness & Financial Analyst
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Allow courteous, patient and professional.
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