Major Clients:
Confidential
Revenue:
$10 million - $50 million
Year Founded:
2012
Pricing:
M
Fulltime Employees:
100 - 250
Primary Services:
Payroll Services
Active Clients:
20+
Client Retention Rate:
90%
Social:

Major Clients:
Confidential
Year Founded:
2012
Fulltime Employees:
100 - 250
Active Clients:
20+
Client Retention Rate:
90%
Revenue:
$10 million - $50 million
Pricing:
M
Primary Services:
Payroll Services, Payroll Services
Secondary Services:
Social:

About - Right Networks, LLC

14 Hampshire Drive | Hudson, New Hampshire, 3051

Right Networks, LLC Reviews

Helpful (0)

James Espey

1 contributions
0 helpful votes

Neutral Review

October 22, 2019

Reviewed on Oct 22, 2019

Overall Feedback:

It's been my experience that while certain people at Right Networks know the "right thing" to do that it is in both their and their customers best long term interest, only a very few people there are empowered to actually do something. Their support team appears to work from a "script" and any deviation from that script results what becomes - at times - a confrontation to get the results that serve not the customer, but Right Networks long term interest.Companies like Right Networks would be well-served to make sure their front line support staff are aware of the cost of acquiring new customers vs. keeping their loyal, long-term customers happy. In virtually all cases, it's less expensive to keep an existing customer happy than it is to spend to try and acquire one to replace them.

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