rapidtestcenter.com
Client Review on rapidtestcenter.com
Feedback:
Nasty, unhelpful, and very unfriendly guy working there. Waited 15 minutes for him to reopen after lunch. (No big deal) Apparently I did not have the correct form for my screening, which could've been taken care of with one phone call to my employer. As a courtesy, I left my phone in my car. When it became apparent that he refused to assist me further I told him that I would call my employer. When I went to my car for my phone, he helped the only other person there, who literally just walked in and waited like 30 seconds. So I waited another 25 minutes before walking out. I'll find another place for my screening and DOT physical before dealing with this ignorant jerk again. Your horrible Yelp reviews are very accurate. Here's a hint guys, post your phone and fax number where your customers can see it, or place business cards out. All I needed was your fax number to get the correct form sent.Allow me to correct your response. I was not upset or frustrated by the fact that my employer gave me the incorrect paperwork. Don't patronize me! And don't mischaracterize my complaint. I am upset by the fact that you did NOTHING to help me get the correct paperwork. My employer has a national account with your company. This would have taken you about 45 seconds. I DID NOT LEAVE YOUR FACILITY TO CALL MY EMPLOYER. I left your facility to retrieve my phone because it was clear that you would not assist me further. It took me literally 5 seconds to retrieve my phone from my truck and reenter your place (the door hadn't even closed yet when you rudely went on to the next person)And I noticed that you didn't address your rudeness. Seems that I am not alone in my opinion of your demeanor. I am genuinely shocked that you are the owner of this place.
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