Client Review on Quest Diagnostics Zephyrhills

Feedback:

The staff here was very friendly. I enjoyed interacting with them. I made a same day appointment and was seen just a few minutes after my appointment time, which was great. But I gave this site 2 stars because of two things. One, one of the woman who was working the front desk had what looked like her lab apparel on. She had her smock, hair cover and gloves on. Not sure if that's okay to do but my concern is with cleanliness and cross contamination. I've been in the food and beverage industry for 14 years as a chef with formal training and I know that once you're done with a task that requires you to wear gloves those gloves come off and you wash your hands. This is to prevent cross contamination. Second and the biggest reason i decided to leave a comment is because the bathroom was absolutely filthy. It looked and smelled like someone had vomited in and on the toilet and it was left to dry onto the bowl. There was NO toilet paper anywhere including in the cabinet under the sink. There was mildew and filth around the toilet and on the sink counter. I felt like i couldn't touch anything without risking my health. This is absolutely inexcusable for a medical facility. If the bathroom is like that I can't even imagine how the rest of the place looks. If I didn't absolutely need to be there i would have walked right out after seeing that bathroom. I'll NEVER go back there again.