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Client Review on Quest Diagnostics Sharon

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Tried calling twice to make an appointment and both times there wasn't an answer, and the voicemail is full. Ended up heading in to see what was up and thankfully an appointment isn't needed to be seen.I told the girl administering the test (I believe her name was Alexis) that I have a prescription for a Schedule II medication and as such my test might come back positive, and asked her what I should do. I expected there to be somewhere on the paperwork for me to specify that or something. She said they can't do anything and I'd have to let my employer themselves know. Once I did that, my employer told me that Quest would assign someone to look into my results and secure proof of my prescription. So, that's really awesome that that girl didn't know what she was talking about and I unnecessarily disclosed personal health information to my employer.

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