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Client Review on Quest Diagnostics Sebastian

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I had a terrible experience at Quest. The first girl asked if I needed a butterfly needle and I said yes so she brought out another woman who was approximately my age 50+. She had a bad attitude and put the butterfly in and it hurt so bad. No blood was coming out and she was moving the needle around, not even looking and I asked her to please remove it due to the pain. She started yelling at me and I said take it out it's not working. She said she would see if someone else would do it and went back to running the front desk and ignoring me. I said please can you get someone to take my blood I need my cancer marker numbers. She said they only had 2 people who knew what they were doing and the other lady was leaving. I explained I was on chemo and not feeling well. She said she would have to do it, then continued to be rude to me...she was looking at another man patient who was in the room with me and rolling her eyes at him about me. I said I wanted to file a complaint due to my bruise and she said it wasn't a bruise it was just blood because I took the tape off but I explained to her that she didn't put any tape on to begin with because she said the needle never went in??? Well that's strange because it hurt so bad. Anyway after she was rolling her eyes and acting as if I was a problem I decided to just leave and never go back. She said her name was Jennifer but I wasn't sure if she was telling the truth.

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