Client Review on Quest Diagnostics Norwich New London Turnpike

Feedback:

I have been a Phlebotomist for 31 years. My blood was drawn at 3 different locations of Quest. All 3 locations have employees that need to go back to school and taught how to be more respectful to the patients. Twice I had a male Phlebotomist draw my blood, he did not double check if I had stopped bleeding under the gauze before taping me up. I walked outside to my car and the gauze was soaked in blood. I had to go back inside to have the gauze changed. I went to another location and the same thing happened. The Phlebotomist also had fingernails that were way to long and had tattoos showing, which were I work is not allowed. All 3 locations the staff where not friendly, did not acknowledge or even look up at me to at least be polite. In all of my years of experience, this behavior would not be tolerated or accepted. They all need to be more professional and perform their jobs more professionally. I was not at all impressed.