Client Review on Quest Diagnostics Norwich New London Turnpike

Feedback:

I needed a pre-employment drug screen for a job and walked in to this facility. The hours on the site and the hours on their door are completely different. You sign in on a pad and no one is there to greet you. There were two people in the waiting area that I spoke to that told me that if I didn't make an appointment they would send me away and to hit the button. A man came to the counter and was immeditely rude to me. He asked me if I understood time and kept pointing to the clock. He told me I could go to another site where they would still do drug testing at this time. I asked where they were located and he told me, "over by Stop and Shop." If not for the woman still in the waiting area I wouldn't have known where to go. They were much friendlier, go there instead! Apparently these people are just inconvenienced by their job.