Client Review on Quest Diagnostics North Babylon PSC

Feedback:

This was my first time going to a Quest and my experience was terrible! It took an hour and 50 minutes for me to have blood drawn (which took less than 4 minutes). The location is completely understaffed and the staff wasn't understanding when asked why the wait was so long by multiple people. They need someone at the front desk taking people's information to move the process along. The front desk person can take insurance information and get people in and out appropriately. So many people walked out while I was there, a small baby fell off of a chair and hit his head on the floor and the staff knew nothing about it!