Client Review on Quest Diagnostics New Rochelle PSC

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I would give a rating of 0 if possible. When I walked into the building with my baby I had a creepy feeling. No one was around. The directory was not clear. I kept looking around but did not leave since it was the closest Quest Diagnostics. No one was at the reception desk when we arrived but I could hear the staff talking and laughing at the back. Finally, a lady who seemed to be the phlebotomist came out but she totally ignored us. There is no customer service at all. She didn’t even acknowledge our presence when I asked her a question politely. I could tell she was annoyed. I guess it was too hard for her to say hi or simply answer a question. I was not going to let someone miserable and with a nasty attitude touch my baby. We left and we went to another Quest Diagnostics where we were treated politely and with dignity.