Client Review on Quest Diagnostics Neptune PSC

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Typically I go to Labcorp, but this was arranged through a family member for a policy I'm seeking. Labcorp/others have always been better across the board, but I'll never go back to this place and probably try to steer away from Quest unless I have literally no other choices.I think this may be the worst experience I've ever had at any health related place, period. First person I encountered wasn't the worst, although she was disinterested.The real reason I'm doing this review is for the absolutely terrible experience I had with Vanessa. From the start, she was very standoffish and was rude. For no reason. She asked me if I was nervous, (because my first blood pressure test was high) and I said it was just because I was tired and have been working a lot lately. To which she replied she has been working six days for the last handful of years. I was just answering her question and she still somehow got defensive.Professionalism? Courtesy? Neither were even remotely displayed. Didn't seem to care. Responses were agressive, without care or real concern. So my first sample I didn't place on the 'desired' desk, so I placed it carefully on an adjacent desk to avoid any mislabelling or confusion. When she came back into the room, she aggressively told me to put it over on the other desk. Even though I did it as a courtesy, because there was still a specimen that was not capped sitting in the open. I politely told her that at times I get light headed from getting blood drawn, she just told me to look away. Very quick to draw blood, no forewarning when she drew. It was extremely quick. And when I just simply said I thought she was a bit agressive and too prompt with everything she said it was becuase there was a lobby full of people and she wanted to have lunch today. At the end I asked her what her name was. To which she replied saying, "have a nice a day". Again, I asked. She said again, "have a nice day". You are kidding me right? It is as if she already knew the gravity of her behavior and didn't want me to be able to ascertain her name. To which I went outside and asked someone else finally who gave me her name. She then rushed out and said, "I don't have a problem with you". If you can believe that.I get it, you are tired, hungry or whatever. But people need to be able to hang up their misery at the door. Not a single smile from anyone, all rushed and with patient concern a non factor. I read another review regarding Vanessa, and the other review is almost identical to this one. Patient came back in to inform that something may not be labeled correctly, and she responded with a hands up/too late now response.Quest, address if everything is okay with your employees. Most seem overworked and disinterested. Their behavior may be reflective of issues occurring at branch in addition to outside the office. Something is clearly not working here, as evident by other reviews and terrible one star rating. As a company, this is more on you rather than the kind of employees there. What I experienced should never happen, ever. Everyone there is treated like a number. At the expense of your bottom line, keep losing patients, referrals and ultimately money. P.S. Two stars becuase I was seen in about fifteen minutes, still not on time, but not the worst.