Client Review on Quest Diagnostics Monterey - Pacific

Feedback:

I had gone into Quest Labs 4 times to get a test done, first time they told me I needed to have a kit from my doctor, second time I had the kit & made an appointment but my appt was past the time of day for that test (which was not specified anywhere on their website), third time I was told they couldn't use an outside kit but had to use one of theirs and they called my doctor to find out which kit to use and told me to come in the next day, came in the next day and waited for 45 mins to get my blood drawn, then now I just received a call from my Doctor saying that Quest did not do the test because of some form/authorization process I needed to do, None of which was mentioned to me. Needless to say they are uninformed there and my experience has been very frustrating. I got my blood drawn for nothing.