Client Review on Quest Diagnostics Middletown PSC

Feedback:

They try to look all fancy with their fleet vehicles and their advanced check-in technology, but it's a facade. I should have listened to the prior reviews. Arrived on time for my appointment and sat in the waiting room for 30 minutes - no one had been called back yet. Then one of the employees had to walk out in the waiting room to retrieve something and felt awkward with the waiting room staring at her, so proceeded to tell us quickly that the computer system was broken and they were trying to fix it. I waited for another 30 minutes and then people started leaving, so I left too. I called back an hour later to see if they had fixed things yet, and no one answered the phone.