Client Review on Quest Diagnostics McAllen PSC

Feedback:

Very long wait for only person there. Took over 2 hours for a simple routine blood draw. One staff member trying to do everything. Messed up doctors paperwork causing a covered by insurance bill to be over $3,000 with the excuse of the doctors office not providing them the paperwork they needed. Doctors provided the paperwork twice now and they still haven’t fixed the bill to my insurance. 2 months have gone by. Get it together Quest and hire more People for each of your locations. One person cannot run your business effectively.