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Client Review on Quest Diagnostics Marianna

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Very rude. My daughter left in tears. The whole experience was awful. The lady helping my daughter was extremely rude. My daughter was taking a urine drug test for a job. She was only able to go a little. The tech dumped the test and said "no". Than after explained it wasn't enough. She came out and said she had to wait until she could go. We went out to tell her dad who was waiting that she had to wait. They than told her that she left the building and that is considered a refusal to test. Cost my daughter the job. This is after I talked to this lady who was extremely rude. I told her I had worked for someone in the regulatory department (audits the labs).... which is NOT a lie, I worked for them. She looked at me smarter off and said "no, you didn't". She also called my daughter to the door (within ear shot of another patient), when I daughter called me over she looked at my daughter and smartly said "how old are you?".... she had her sheet, she knew how old she was....at that point I was upset and told her that my daughter just gave you permission now speak to me. We left and I called the complaint department.

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