Client Review on Quest Diagnostics Lancaster PSC

Feedback:

Today I was in to get blood work and the wait was pretty long. Come to realize Juanita was on training with a new staff member and it was getting too out of hand with the amount of patients walking in. When training you're suppose to be with the trainee from what I've always experienced and was taught so as to my opinion I think at least four employees should be working there vs two staff members. With it being a Friday I don't think it was fair to Juanita and Janessa to handle that amount of people on their own.Need more staff and everything will go much smoother for everyone..But overall both ladies did a great job and did all they could to keep the flow moving and remained calm as they possibly could.