Quest Diagnostics Harley Commons
Client Reviews on Quest Diagnostics Harley Commons
Feedback:
The last three times I've been there, there was only one person working serving as receptionist and phlebotomist. First time I was the only person there. Quick service for the blood draw, but she gave me the wrong specimen bottles. I had to fill another set of bottles the next day. Next two times there, crowded, long wait and a very frustrated worker. Not exactly the temperament you want with someone sticking metal into your arm. Not her fault at all. Quest is obviously not able or willing to staff this center properly. I will definitely be looking for another place for clinical samples.
Feedback:
I don’t know if it was just an off day or not! But we definitely are not going to be coming back to this office! There was one person who was the receptionist and also the nurse and couldn’t do anything for the person there before us and couldn’t do the tests for my child and ended up sending us home even tho we had an appt. She wasn’t able to take our daughters blood bc I was pregnant and couldn’t hold her properly? Even tho at chop I was able to hold our toddler properly and get his blood done??? Even tho he’s twice my daughters size and twice her strength!? I’m sorry if it was just an off day for her and the office but that was possibly the worst and most traumatic drs visit. She had the needle in my daughters arm for over a minute and was twisting it around before she finally said she just couldn’t do it today. If you have to get a young child’s blood I wouldn’t come here I would definitely go somewhere better and more professional.
Feedback:
Nasty service and couldn't find my script in the system when its been in there since January.
Feedback:
The phlebotomist was so gentle with my 6 year old. There was also something confusing about the test so we had to redo it. She actually opened the place after hours so I didn’t have to miss work. She took us right back every time we went.
Feedback:
Only one person,but she was very nice and did a great job. Drew blood and didn't hurt. Friendly and fast.
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