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Client Review on Quest Diagnostics Ephrata PSC

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I just left from this place and i will do everything i can to avoid ever going back here. they don't deserve the star i was forced to put so i can leave this review. The lady who took my blood had an attitude from the start. rude, unprofessional and obnoxious. It was an older lady today with two younger girls and if you don't like your job i suggest you find a new one!! i went back into the room and not a word was said, she didnt acknowledge me at all, not a hi, hello, nothing. then she puts my paperwork in and rudely asks me "IS THIS YOUR ADDRESS? WHICH ONE IS IT? i tell her which one, nothing else said. i pull my sleeve up knowing they always draw blood from my left arm due to me having a bigger vein, she watches me go through the hassle to do this, then walks to my right arm, makes me do that side, ok fine. she doesnt even check for a vein, she wipes my arm and shoves the needle in my arm and DIDN'T get any blood...hmm if i can take a random guess? because she didn't catch a vein!! then she proceeds to turn the needle while its STILL IN MY ARM!! which im sure she isn't suppose to do!! she sees me upset, still nothing from her. my blood draws super slow at this point, obviously because she didn't catch the vein correctly. she finally finishes, nothing else said i just walk out. i will NEVER go here, if i can avoid this place i most definitely will. juanita is the best thing to happen there and she isn't there now.

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