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Client Review on Quest Diagnostics Doylestown

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Over the past 20 years, my insurance rotated between Quest Diagnosis and LabCorp as the required test company. I used Questfor a couple of years then LabCorp and back to Quest again. My biggest complaints about Quest is how difficult it is to get an appointment and waiting time. If you have weeks in advance to schedule an appointment, you can get an early enough appointment for tests that require fasting. However, if you try to schedule an appointment in under 2 weeks, the earliest you can expect an appointment is 11:00. They close at 3:30 so you won't be able to schedule anything after work with or without an appointment. But the biggest frustration is that you have to wait from 45 minutes on a good day and up to 90 minutes on normal days if you have to walk in without an appointment. When I was able to use the other company, I never had to wait. There was not a single time that I needed to wait longer than 5 minutes. I wish Aetna used LabCorp. It would save me a great deal of time.

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