Client Review on Quest Diagnostics Doylestown

Feedback:

Really poor service. I was a walk in at 7am. There were 3 people ahead of me and the projected wait was 21 minutes. I waited for 1.5 hours to get into see someone to have my blood drawn. There was no staff in the waiting area although I could hear them from time to time talking loudly about non-work related things. We were completely ignored. Finally it was my turn. When I went back to see the technician she asked me for my health insurance. I handed over my Blue Cross/Blue shield card and she said that they don't take that insurance. I truly thought she was joking and continued to hold my card out while I smiled. She truly was not joking. I politely exclaimed, "you mean to tell me I just spent an hour and a half waiting for nothing? "Yep." So I turned around, went to my doc, got the script rewritten for LabCorp. My wait there? Less than 5 min. Someone greeted me right away. They were total Pros. The moral of the story is DO NOT GO TO QUEST DIAGNOSTICS~