Client Review on Quest Diagnostics Clifton PSC

Feedback:

This office changes its personnel like Mc Donald’s , I just had a terrible experience with their staff, had to drop off my stool sample which I had already done the day before, today I go to do the same and encountered a different person at the front desk, he tells me to wait because he has to put the information in the computer, well he is taking his sweet time and looking at his phone at the same time, he’s more interested in his phone that my sample, he asks me again and again my phone number, my name ,and to spell it for him and hisses and puffs, because he keeps making mistakes,by now it’s more than 15 minutes, I finally tell him that I have to go, he gets upset and sends inside to speak to someone else, now it’s a young lady,!well she does the same like saying now I’m going to make you wait more than himITS THIS THE WAY TO TREAT A PATIENT THAT HAS COME TO THIS OFFICE FOR MORE THAN 15 YEARS AND ALL MY FAMILY MEMBERS AS WELL?? Quest Diagnostics someone take care of your business please find a better customer oriented personnel otherwise I will take my busses elsewhere