Client Review on Quest Diagnostics Branson

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I was so totally impressed with this lady today. Let me explain, I was frustrated when I didn't find the location right away and called the office. When she answered, I was abrupt and hung up on her. I then found it to discover she was the only one there and doing everything from secretarial to all the medical work and had no help. She dealt with my son and I very sweetly and professionally, not the way I would mind you, which would have been rude, but I am an A.D.H.D. adult. She seemed a little sad but smiled and said nothing. She had to draw blood from my autistic son. Noticing I'd started talking to my son to take his eyes off the needle, she joined in on the conversation about Pokemon cards and such. He responded beautifully speaking out more than he would have to me since he's told me many times over and getting excited forgetting all about the blood draw. Let me say, she was wonderful! Considering I had been abrupt and somewhat rude to her and she seemed to be a little sad although smiling the whole time, I'd say she's one heck of a professional and was AWSOME !!! Thank God she was there......otherwise this would have turned out to be a very bad day for an autistic little boy. Thank you so much..........oh yeah, this place is very clean, she used surgical gloves when making the draw and even let my son have a glove. He likes playing with them when we have to see doctors. She vas very kind and patent with my son.