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Client Review on Quest Diagnostics Boynton Beach West PSC

Feedback:

Deplorable customer service. Came to drop off a sample and was told I needed to sign in and wait. I had originally been told I could just drop it off since the sample was already labeled with my name, ID number and barcode. After I told her it was just a sample to drop off she proceeded to ignore me and take a patient to the back. I stopped her by asking again if I could just leave the already labeled sample, I told her I had only enough time to drop off the sample and that I should not have to sign in just to leave a sample. I told her I would need to leave b/c of my time constraints to which she replied “good” and then turned her back and walked away.

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