Client Review on Quest Diagnostics Alden PSC

Feedback:

Wow. I had an appointment at 9:45am today, and apparently they do not pay attention to appointments at all... I walked into a full waiting room, and they seem to take people in order of arrival, rather than appointment time. I left work to get blood work done after fasting for 12 hours and waited for 40 minutes! It was my first time coming to the Alden location, and I assumed I'd be in and out as I'd come to expect at other locations... This is absolutely ridiculous! Then, when I finally got in, I was informed I had a balance from January... For which I NEVER received a bill!I'm done with Quest!