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Client Reviews on Government of Canada

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  • 6 Reviews

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By Caper World Sep 24, 2019

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The source of my worries.

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Simply awful

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Complete garbage support by mindless automatons. Each person will tell you to "Google" a form or a site in order to file a complaint. They won't even email you the correct form or guide you through their site to get it. They refuse to let you speak to a manager because "they are not allowed". They won't even give you management's name. A team is only as good as their leader. Explains why we have this pay problem; they've got the dumbest people working on it.

Feedback:

terrible service

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(Translated by Google) After 3 years now, calls every 2 weeks and tens of thousands of dollars waiting for payments telling me every time I get a call back ... I'll let you guess my opinion about this center and the phoenix system that tries and I said try to manage ...(Original)Après 3 an maintenant, des appels à toutes les 2 semaines et des dizaines de milliers de dollars en attente de paiements en me disant à chaque fois que j'aurai un retour d'appel...je vous laisse deviner mon opinion concernant ce centre et le système phénix qui essai et j'ai bien dit essai de gérer...

Feedback:

Phenix? C'est 1% du problème!

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