Client Review on Primepoint, LLC

Feedback:

Three months ago, our company switched to Primepoint after over 20 years with our previous payroll service provider. Given the rapid changes to the tax law and overall business environment surrounding traditional payroll services, we wanted a more personalized experience, as well as a service that would act as more of a business partner than simply a vendor. So far, we have not been disappointed. The team members have been engaged and responsive, while providing professional and courteous service. We had a few unique situations that required some creative thinking, and Primepoint was up to the challenge. I was especially impressed by how hard they were willing to work to find solutions that fit our organization. It was very much evident that Primepoint works as a team across various levels of employees. Our initial salesman Jerry checked in periodically to make sure everything was going smoothly and Startup team member Dennis worked tirelessly to see us through both the various issues and my learning curve with their system.I'm happy that Primepoint is a member of our team. I would recommend them without hesitation to any business that might be looking to enhance the value of their payroll function.