Client Review on My Info

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I started as a Real Estate Broker two years ago in Lacey WA and decided to have Cynthia do my taxes (2016). I was nervous and had never needed to really write off a lot and knew I would owe the IRS a good amount. I am SO saddened by my experience. After she did my taxes for me, I received a letter from the IRS for all sorts of charges for her DOING THEM WRONG. "Failure to file on time""Failure to pay correct amount" which adds up to be about $200 worth of charges. The list just kept going on...and I'm thinking "WHAT THE HECK! THIS IS WHY I PAID SOMEONE SO MUCH MONEY!" But hold on.... it gets worse. I went into her office, emailed and phoned her and her office multiple times and got no response for weeks and whenever I went in she was never "available". By this point I have gotten another letter from the IRS charging me a late fee for the previous errors while I'm sitting here thinking my tax account SHOULD be taking care of the problem! WRONG.Finally I sit in the Precisely Right Accounting office until Cynthia decides she is "available". I explain to her my frustrations, and she says she will take care of the problem, which she eventually did. This meeting was about 45 seconds long. THEN a week later I receive an $80 bill in the mail from Precisely Right Accounting for an hour worth of "tax advise" when really all I was trying to do was get her to fix HER OWN MISTAKE.Bottom lie-- go somewhere else for tax advise. ANYWHERE ELSE.