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Client Reviews on PaySphere PayrollHR

    • 4.5
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Anya Smith Feb 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Erin Smith Oct 21, 2019

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Feedback:

Extremely disappointed. New system was full of glitches and issues. Left Paychex because the service was awful and ended up with good service, but a terrible product. Lost lots of time and money. Had to switch again after 4 payrolls when problems were not resolved. Went to another large service - not one issue from the get go as it should have been with Paysphere. Issues - does not allow you to enter your own pay date range that should be included on paychecks, had to request employee "hours worked" show up on their pay stubs and was made to feel like my request was out of the ordinary, system did not deduct vacation time, convoluted payroll process, general ledger never matched my downloads in Quickbooks, and much more. Paid $500 in set up fees, which I will likely not get back. My new service - no set up fee and 4 months free and no issues from day one.

Feedback:

Easy to work with and friendly customer service.

Feedback:

Every time I call to figure something out, it is as if I am their only customer! Quick and fast resolutions! Employees at Paysphere feel like part of the company family.

Feedback:

I have been using Paysphere payroll for several years now and I am extremely happy with the services they provide. Everyone there is amazing and they do a great job with our payroll, which in turn, makes my employees happy! I recommend them to every business owner I know.

Feedback:

Paysphere is a great great company and does a fantastic job with our payroll. We have used other companies in the past and none have provided us with the level of service as Paysphere.Any issue or question we have is handled promptly. Other companies sign you up and then send you to a 800 number. Paysphere handles everything locally. The staff is always helpful, I can see why they are rated as one of the best places to work by HBJ.No better payroll company!!!!

Feedback:

Congrats on being a finalist for Houston Business Journals Best places to work 2016. I am not at all surprised, the Professionals I know from PaySphere are some of the happiest and kindest I have ever met.

Feedback:

PaySphere does a great job of keeping clients informed as to changes in the laws that can & will effect them, in addition to all the services that they provide. Congratulations on your nomination!

Feedback:

Congratulations are absolutely in order to PaySphere for being awarded one of Houston Business Journals Best Places to Work 2016! Their staff is full of people who strive to provide the best experience possible to their clients and who truly care about doing the right thing. The world would be a much better place if all businesses shared the save values. Bravo!

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